Job Description

Overview Insurance Finance Coordinator We are looking for a detail-oriented Insurance Finance Coordinator to join our front office team. This role is the backbone of our patient financial experience—helping patients understand their dental benefits, payment responsibilities, and financial arrangements, while ensuring the practice meets its financial goals. Benefits Competitive salary Opportunity for advancement Paid time off Responsibilities Prepare financial action plans by reviewing upcoming patients and identifying financial needs; share updates at daily huddles Verify patient dental benefits, research coverage, and prepare accurate treatment estimates Explain treatment costs, insurance coverage, and payment options in a clear and compassionate way Obtain signed financial agreements, establish and track payment plans, and monitor patient compliance Submit daily insurance claims with correct providers, narratives, and supporting documents to minimize rejections Follow up on outstanding claims, resolve denials, and correspond with insurance companies as needed Process daily deposits, reconcile reports (Dentrix deposit slip, credit card, cash/bank batches), and ensure accuracy Run and monitor reports including collections, broken appointments, unscheduled treatment, and AR Maintain accounts receivable within 30 days and achieve collection benchmarks Send requested documents (x-rays, charting, narratives, etc.) to insurance carriers for claim processing Educate patients on dental benefit terms, eligibility, limitations, and financial responsibilities Support internal accounting processes and contribute to practice profitability Assist with front desk and Patient Concierge duties when needed to ensure smooth operations Knowledge, Skills, and Abilities Knowledge of dental benefits, billing protocols, and ADA codes Strong math skills and attention to detail Excellent verbal communication with patients, team members, and insurance companies Relationship-building, influencing, and negotiation skills Ability to work independently and collaboratively in a team environment Proficiency with practice management software, MS Word, and Excel Creative problem-solving and organizational skills Understanding of scheduling and financial systems in a dental setting Dentrix software experience preferred, online bill pay, e-claims, MS Office Why Join Us? You’ll play a vital role in creating a positive patient experience by making financial conversations stress-free and transparent. We are a supportive team that values professionalism, teamwork, and excellent patient care. #J-18808-Ljbffr Cassandra Dentique LLC

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