The Medical Assistant Supervisor oversees the daily patient care and coordination of activities delivered by teams of medical assistants and health care assistants who support multiple pediatric subspecialty clinics. The Medical Assistant Supervisor supervises employees and processes by coordinating and overseeing work assignments; trains and mentors clinical support staff; provides feedback on performance and completes performance evaluations; ensures relevant policies and procedures are implemented; participates in the interview and hiring process; and assesses, develops, and provides training for new and existing employees. In addition to supervisory responsibilities, the Medical Assistant Supervisor acts as the primary go to person for everyone in clinic, functions as a Medical Assistant on the clinic floor while providing ongoing support for all assigned clinical staff and participates in clinic customer service and quality improvement initiatives. This position is part of the operations team responsible for pediatric ambulatory clinic services. The Supervisor works closely with the Department of Pediatrics Management and reports to the Outpatient Clinic Manager.
The ambulatory group in the Department consists of 13 pediatric subspecialty divisions and service lines that practice primarily at Eccles Primary Children's Outpatient Services building (PCOS), Primary Children's Hospital (PCH) Riverton, PCH Layton, and some satellite clinics. The pediatric ambulatory clinics at PCH operate in clinic space that is leased from PCH and used in conjunction with PCH and other University and community pediatric providers.
The Department of Pediatrics is the second largest department in the University of Utah School of Medicine and one of the largest pediatric departments in the country. We are committed to improving the lives of children through excellence in advocacy, education, research, and clinical care.
The University of Utah offers a comprehensive benefits package including excellent health care coverage at affordable rates, 14.2% retirement contributions, generous paid leave time, 11 paid holidays per year, 50% tuition reduction for employees, spouses, and dependent children, flex spending accounts, university provided basic employee life insurance coverage equal to a salary of up to $25,000, variety of elective insurance coverage, including life insurance, short and long-term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet. Free transit on most UTA services, employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel, professional development opportunities.
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