Tailor Job at Ralph Lauren, Boston, MA

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  • Ralph Lauren
  • Boston, MA

Job Description

Position Overview

Ralph Lauren Tailors are responsible for altering and tailoring our Ralph Lauren garments to the highest standards, providing an exceptional and unparalleled client experience.

Essential Duties & Responsibilities

  • Alters and tailors Ralph Lauren garments to the highest standards meeting quality control expectations
  • Ensures accuracy in garment markings aligned to Ralph Lauren practice
  • Build a rapport with the client, identify their needs to deliver an exceptional experience
  • Partner with Sales Professional in servicing clients to provide exceptional service during fittings
  • Promote teamwork through contribution towards overall team productivity
  • Consistently execute and deliver personal productivity objectives at standard
  • Handle and maintain all RL garments with care and respect
  • Accurately enters all information into the alterations tracker and workflow systems
  • Communicate product and customer feedback to managers
  • Adhere to all workroom health and safety requirements

Experience, Skills & Knowledge

  • Exceptional attention to detail, precision, and craftsmanship.
  • Strong interpersonal and communication skills; ability to provide feedback in a supportive and collaborative manner.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Experience mentoring or training others in a technical capacity is preferred.
  • Commitment to upholding Ralph Lauren’s brand standards and delivering exceptional client service.
  • Experience in luxury tailoring preferred
  • Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines
  • Ability to operate tailoring machinery, sit, stand, move and walk for multiple hours

Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws.

Job Tags

Work at office,

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